Retail Business

Lotus’s retail business in Thailand is secured with a supply chain system and a strong and efficient distribution and logistics domestic network. The Lotus’s retail business model was developed to enhance the Lotus’s brand and proven strategies to generate profitable growth through business operations.

SMART Community Center

Vibrant gathering spot for smart-lifestyle community residents with unique designs, as well as a range of products and services that cater to different lifestyles in specific locations to offer customers ‘a little delight every day’.

Retail key performance highlights

As of 31 March 2024

Retail Store total of
Lotus's Thailand
Lotus's Malaysia

Net lettable area (nla)


The online platform

Online Channels customers to shop online from more than 200 hypermarkets through the GHS online system, customers can pick up their orders at the store or opt for next-day home delivery. Lotus’s has also partnered with other leading online platforms such as Grab, Lazada, Robinhood, Shopee, and Food Panda to offer Lotus’s products to customers with next-day or on-demand delivery.

Online Store