For sustainable growth of the business along with the country’s development, the company prioritizes the internal operational efficiency, legal and regulatory provisions, adhering to business ethics, professional conduct, respect for human rights, and human capital development. People empowerment is key to reducing social inequality and preparing organizational readiness for digital transformation, cybersecurity management, and data protection.

Our Performance 2024

Excellent
(5-stars)
rating for Thai Listed Companies Corporate Governance Assessment from IOD for the 7th consecutive year
100%
completing the annual human rights impact assessment for the organization and its suppliers
231,429
people
received an education, lifelong learning, and upskilling.
100%
All employees
have trained and engaged in learning and initiatives.
100%
achieves international standards for cybersecurity and data privacy certifications (NIST score: 4.22)
Corporate Governance
To attain business growth on the path of sustainability, the company emphasizes Corporate Governance (CG), building on an anti-corruption culture, managing risks across the organization, preparing organizational competition readiness, and expanding long-term business opportunities.

Long term target by 2030:

The company has set a long-term target to pass corporate governance assessments every year, by a recognized institution.

2024 Result:

Achieved the 2030 target, the Company has passed Thai Listed Companies Corporate Governance Assessment from Thai Institute of Directors (IOD) by receiving an "Excellent" (5-stars) rating for the 7th consecutive year.

Policy Risk and Opportunity
Governance
Action and Result
Risk Management
ERM Training
Tax Strategy
Corporate Governance
Human Rights & Labor Practices
Recognizing diversity and respecting the rights of others are essential for any community. Whenever inappropriately communicated and managed can cause the business’ operational risk. The company respects human rights and labor practices in all operations, promoting equality, non-discriminatory and workplace occupational health & safety. This includes preventing human rights violations and protecting the person from discrimination and harassment.

Long term target by 2030:

100% of business groups conduct annual human rights impact assessments for high-risk organizational activities and direct suppliers.

2024 Result:

Achieved the 2030 target, 100% completed the annual human rights impact assessment for the organization and its suppliers.

Policy Risk and Opportunity
Governance
Action and Result
Human Right Report
Human Right Policy
Provident Fund
Education & Inequality Reduction
Thailand is ranked among the top countries in the world for income inequality. The disparity contributes directly to social imbalances from barriers to quality education and professional development capacities that, in turn, handicap income. The company is thus determined to close the education-admission gap by upgrading access feasibility to quality academia and developing studentship for the underprivileged-the foundation of autonomous learning and overall social wellbeing.

Long term target by 2030:

150,000 people gain access to quality education, lifelong learning opportunities, and essential skill development.

2024 Result:

Achieved the 2030 target, with 231,429 people gain access to lifelong learning and essential skill development.

Policy Risk and Opportunity
Action and Result
Leadership & Human capital development
The most valuable asset to any organization is the human resources that drive the business forward. To the company, they are the delta between reaching set goals and falling short. Taking care of the employees that bridge the gap between available talent and organizational goals in the competitive landscape is key to operational optimization and social value creation.

Long term target by 2030:

All employees receive training and development for essential job skills.

2024 Result:

Achieved the2030 target, with 100% of employees receiving necessary training and skill development.

Policy Risk and Opportunity
Action and Result
Cyber security & data protection
The application of information technology is essential to keeping competitiveness and driving the organization forward. It is also fundamental to maximizing operational efficiency and effectiveness. On the other hand, increasing the risk of emerging risks of cyber-attacks or threats. The company is enhancing cybersecurity and data privacy policy to protect data and trustworthiness for customers and stakeholders throughout the value chain.

Long term target by 2030:

The company achieves international standards for cybersecurity and data privacy certifications.

2024 Result:

Achieved the2030 target, with the company receiving NIST assessment scores for the 3rd consecutive year. The Company's average score is 4.22 (while National average score is 1.91)

Policy Risk and Opportunity
Governance
Action and Result
Information Security Acceptable Use Policy